Paraphernaliyah
Shipping Policy
Last updated: 8 July 2026
This Shipping Policy explains how Paraphernaliyah prepares, packs, and delivers your order. Delivery costs and timelines may be confirmed at checkout or via WhatsApp before dispatch.
1. Delivery Areas
We currently deliver within South Africa. Availability and timing may vary by location. If you are unsure whether we deliver to your area, please contact us before ordering.
2. Order Processing
Orders are prepared carefully once payment or order confirmation is received. Processing times may vary depending on product availability and order volume.
3. Packaging
Products are packaged to help protect glass jars during transit. Please inspect your parcel on arrival and notify us promptly if there is any visible damage.
4. Delivery Fees
Delivery fees, where applicable, will be communicated clearly during checkout or through WhatsApp before your order is finalised. Fees may depend on location, weight, and delivery method.
5. Delivery Timeframes
Estimated delivery timeframes are provided as a guide and may be affected by courier schedules, public holidays, or unforeseen delays. We will keep you informed where possible.
6. Failed Delivery
If a delivery cannot be completed due to an incorrect address, missed collection, or unanswered contact attempts, additional fees may apply for re-delivery.
7. Questions
For shipping enquiries, message us on WhatsApp at 082 300 8555 or email hello@paraphernaliyah.com.
Questions about this policy? Contact us at hello@paraphernaliyah.com or WhatsApp 082 300 8555.